- Make sure that you do not have a SIM from your previous carrier still installed, an inactive eSIM or physical SIM card can often impede your Noble eSIM from performing as expected
- Delete any old eSIMs from previous carrier
- Remove physical SIM card from previous carrier even if you have installed a Noble eSIM
- Make sure “Cellular Data” is on in your settings
- Restart your phone
- Service can also depend on a variety of factors, including how close you are to our towers, so service can sometimes be impacted if you’re in an area that experiences limited coverage (deep in the woods, on the subway, etc).
If you still don’t have bars or can’t call/text, reach out to our support team and we’ll help to troubleshoot immediately.